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Two moves.

You are already finding the money. Here is how to start. Watch one training nugget, then set one appointment. That is the whole game.

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My board.

who to call · what's coming · what's waiting — tap any card to open the client

Resources.

scripts, sketches, cheat sheets.

Quick links

Training manualThe full skill, gated and in-house. Frameworks, scripts, objection handlers, call mode.Open →
Submit new appointmentPick the advisor, book their Calendly, log the client. The right Calendly loads automatically.Submit →
Trainer cheat sheetLive training reference. 9 modules, ~60 minutes.Open ↗
Pinnacle Wealth GroupThe retirement income planners who run your calls. Build them up by name on the phone.Open ↗
JotForm fallbackBackup submission form. Use only if the portal is down.Open ↗

Direct contact

Email me for questions and I'll get back to you. Drop your phone number in the email and I'll give you a call.

Name William Gallagher

Commission math

Quick formula so you know what each case is worth before you submit it.

Take the premium, divide by 2, multiply by 0.045.

Example: a $200,000 case → $200,000 ÷ 2 × 0.045 = $4,500. A $500,000 case → $11,250.

How to find the money and set the call.

tap a topic to open it. find the money. hand off the numbers. get paid.
Start here · read this first

You already have the hard part: people who pick up and trust you.

Every section below is one move you can run on a call you are already on. You find the money nobody else spotted, then you put them in front of a retirement income planner who runs the numbers on a quick virtual call. You keep your name on the case and half the check. Open one, learn it, run it on your next call. That is the whole game.

Stuck on a call, or not sure what to say?

Ask here. Every question makes the training better.

The whole method

Three stages. One conversation. Every time.

Account  →  Amount  →  Set the Appointment

Jump to

Why you set, not closeThe flex, not the fallback. Read this if you feel small handing it off.Open ↓
Two golden rulesThe two things that change every outcome.Open ↓
The 3-stage frameworkAccount, amount, set the call. Plus the only 3 questions you have to remember.Open ↓
Story-Introduction methodYou found money. Now you hand it off clean.Open ↓
Tee-up & bookThe two lines that lock the virtual call.Open ↓
Build the painTwo quiet questions. Then stay silent.Open ↓
Curiosity questionsSurface the old account. Then let the gap pull.Open ↓
Would you put your own family in this?The conviction piece. What an FIA actually does for a real person.Open ↓
Where conversations come fromFour sources. No new leads needed.Open ↓
The reactivation callOld friend checking in. No agenda.Open ↓
Objection handlersFive common ones, plus the FIA framework.Open ↓
Call modeOn a call right now? Just the moves.Open ↓
The flow · one conversation
01 Account 02 Amount 03 Set the appointment
Find the money. Tee up the call. Get paid.
00Why you set, not closeThe flex, not the fallback.

Setting is the flex, not the fallback.

If handing the call to someone else ever feels like you got benched, read this once and get it out of your head. The person who finds the money runs the deal. That is you.

You are on the phone with people who already picked up and already trust you. You are the one who spots the old 401k that has been parked for six years doing nothing. Until you find it, that money does not exist to us. No find, no deal. That is not the junior role. That is the whole thing.

So why hand off the numbers? Because a retirement income planner who does nothing but this all day closes two to three times more of these than anyone winging it solo. You bringing in the planner is not you tapping out. It is you stacking the odds so the case actually funds. You keep your name on it and half the commission either way. Half of a deal that closes beats all of one that dies on the call.

Think quarterback. The QB does not need to catch it in the endzone. He reads the field, sees the opening, and puts the ball where it wins. You see the whole field on that call. You make the read and make the play. The planner is just the receiver you throw to.

Why it pays

You get paid on the premium that funds, not on how hard you talked. One 15-minute virtual intro you set can be worth more than a week of cold dials. Set the call, protect the relationship, cash the check.

01Two golden rulesThe two things that change every outcome.

Two golden rules

01

Always lead with a reason

Never ask about money without saying why first. Give a reason, then ask. Without it every question sounds like a sales question and they close up. With it, you are just being thorough for them.

02

Tone carries it, not the words

Calm, easy, a little curious, like you are doing them a favor because you are. Slow your pace down about 20%. Same script, relaxed tone, completely different outcome. If you sound nervous, they get nervous.

02The 3-stage frameworkAccount, amount, set the appointment.

The 3-stage framework

If you forget everything else

It is really just three questions. Ask them in order, in a chill tone, and you have a set.

  1. Is there money? "Besides this policy, is there anything else set aside for retirement? Old 401k, IRA, savings, anything like that?"
  2. How much? "Ballpark, any idea what that is sitting at? Rough number is totally fine."
  3. Get them the call. "Would it be worth 15 minutes with the planner on my team who makes that money safe and turns it into income? Quick screen-share, you do not even leave the couch."

That is the entire job in three lines. Everything below just makes each one land cleaner.

Stage 1

Find the account

You are on the call. The protection product is handled. Now you transition. Never ask cold. Lead with the justifier.

Justifier → find the account
"Now [name], most of the families I work with have something their family would inherit if they passed away tomorrow, like life insurance, 401k, IRA, stocks, big savings. Do you have anything like that?"

That one question separates agents who tee up one case a week from agents who tee up three. The inheritance frame makes it feel like everyone has these accounts.

Stage 2

Find the amount

Once they list accounts, get the rough size. Same rule: justify why you are asking, then ask.

Justifier → find the amount
"Okay, great. Now I just want to make sure we don't recommend something that would over-insure you on the mortgage protection side. Do you know what the ballpark values of those accounts are? Rough is fine."

If they share, you have everything the planner needs. If they hedge, the seed is planted and the planner can pull it on the call.

Stage 3

Set the call

This is where most agents fumble. Five clean steps.

  1. Acknowledge. Say back what they told you so they feel heard. Do not sell.
  2. Listen. Go quiet. Ask one follow-up. People talk themselves into it when you let them.
  3. Tease. One line about "a way to grow it without the risk of losing it." Do not explain it. That is the planner's job.
  4. Tee up. The confident line: "Here is how I run it. I find the money, my planner runs the numbers. That is how you get a real answer instead of me guessing."
  5. Book. Lock 15 virtual minutes tied to the exact thing they told you was bugging them.
03Story-Introduction methodYou found money. Now you never pitch.

The Story-Introduction method

Once you find money, you do not explain products. You tell a quick story about someone you helped, then offer the intro. Three moves: story, recommend, introduce.

Story-Introduction script
"That actually reminds me of someone I helped a couple weeks ago. Same setup, had an old [401k / IRA] just parked, not really doing anything. I got them in front of the retirement income planner on my team, they hopped on a quick screen-share, and they walked away really glad they looked at it. Want me to set you up with the same thing? Fifteen minutes, you do not even leave the house."

Notice you never named a product and never pitched. You told a story and offered a favor. That is the move.

04Tee-up & bookThe two scripts that close the loop.

The tee-up & the book

The tee-up (confident handoff)
"Here is how I run it. I find the money, my planner runs the numbers. That is the play, it is how you get a real answer instead of me guessing at it. Fifteen minutes on a screen-share this week."

This is the whole reframe. You are not saying "I am not smart enough for this." You are saying "this is my system, and it is built to win for you." You run the relationship, the planner runs the math. That is strength, not a step down.

End-of-call book
"You said that old [401k / IRA] has just been sitting there bugging you. Let's put 15 minutes on the calendar with my planner this week, quick screen-share, they will show you exactly what your options look like. You will know more in 15 minutes than most people figure out in a year. Tuesday at 2 or Thursday at 11?"

Always tie the call to the exact thing they told you, not to a product. And always give two times, not "does this work?" Two times gets a yes.

05Build the painTwo quiet questions. Then stay silent.

Build the pain

Pick the one that fits. Curious, calm, almost casual. The pain is in their answer, not your delivery. Stay quiet after you ask.

Pain builder 1
"What's your current plan to make sure you don't outlive your money?"
Pain builder 2
"What's your current game plan if the market tanks again like 2008 or 2020?"
06Curiosity questionsSurface the old account. Then let the gap pull.

Curiosity questions

Quiet, minimal, problem-first. You are not selling. You are pointing a flashlight at money they forgot they had. Ask, then stop talking.

01 · The unmanaged old 401k

"So that old 401k from your last job, that's just sitting there unmanaged right now?"

Why it works: "unmanaged" is the hook. It reframes a forgotten account as a problem they own, and nobody likes the idea of their money drifting with no one at the wheel.

02 · The discovery chain

"What do you do for work? How long have you been there? What did you do before that? And what happened to the retirement money from that job?"

Why it works: it is just rapport, so resistance never goes up. The last question lands soft because the first three earned it, and it walks you straight to the old account.

03 · The curiosity gap

"Why have you not rolled that over yet?"

Why it works: it opens a gap they have to close out loud. 59½ or older: follow with "are you happy with how it's growing against inflation, or is it mostly just sitting?" Under 59½: "most people don't realize you can move a previous-employer 401k without touching the one you're in now."

06.5Would you put your own family in this?The conviction piece. What an FIA actually does.

You will set more when you actually believe in it.

So make it real. Picture someone in your own family. A parent, an aunt, a grandparent. Someone 55 to 70 who spent 30 years building up a nest egg and is now scared of watching it get cut in half again like 2008. What would you actually want for them?

You would want their money to grow when the market is good and lose nothing when it tanks. You would want them to have income they cannot outlive, so they are not lying awake doing math at 70. That is what a fixed indexed annuity does. That is the whole thing. It is not a scam and it is not locked away forever. It is the version of "safe" you would actually want for your own mom.

Here is the mental unlock: if you would not be mad about your own mom sitting down for 15 minutes to see this, there is zero reason to feel weird setting it for a stranger. You are not talking anyone into anything. You are getting them in front of someone who can show them the safe version of what they already want.

Who it is actually for

01 · Can't stomach another crash

Near retirement, still has money in the market, one bad year from wrecking the plan.

What it does: takes the downside off the table. Up years they participate, down years their account holds flat. They stop white-knuckling the news.

02 · Money just sitting there

Old 401k or a big savings balance earning basically nothing for years.

What it does: gives that lazy money a floor it cannot drop below and a real shot at growth. Idle cash starts working without putting the principal at risk.

03 · Scared of outliving it

Has savings but no idea how long it lasts, terrified of running out at 85.

What it does: turns a lump sum into a paycheck for life. The check shows up whether they live to 80 or 100. That is the fear it kills.

You never say the word "annuity" on the call. That is agent-side knowledge, so you set with real conviction. The plain-English version to actually say out loud lives in Objection handlers under "I heard annuities suck."

The edge
A five-minute callback beats slow talent.
07Where the conversations come fromFour sources. No new leads needed.

Where the conversations come from

You do not need new leads. You need a different conversation with the leads you already have.

#1 Fastest

Live MP calls

Already on the phone. Already trust you. Run the framework before you hang up.

#2 Deepest

Reactivations

Past clients. Call back, ask where their money sits. Warm market, higher close rate.

#3 Quality

Referrals

Existing clients refer parents, siblings. Higher net worth prospects.

#4 Volume

DMs & social

Content about money and the finder mindset. Audience self-selects over time.

08The reactivation callOld friend checking in. No agenda.

The reactivation call

Not a cold call. You are an old friend checking in. No agenda. Let the conversation drift to money.

Reactivation script
"Hey [name], it's [agent], your insurance agent. Just doing my annual check-in calls. How's the family? Everything still good with the policy? While I have you, do me a favor, let me make sure nothing's changed on your end so I'm not under-protecting or over-protecting you on coverage."

Now you are in a normal conversation. Run the framework. Use the inheritance justifier to discover accounts. When you find money, switch to the story-introduction.

09Objection handlersFive common ones, plus the FIA framework.

Handle what's left

Objections are not a problem to solve. They are a signal you skipped a step. The framework prevents them. When one slips through:

Most common

"I already have a financial advisor."

"Perfect, keep them. We are not trying to replace anybody. My planner only handles one lane, the safe money and the income side, and most advisors never touch that. Worst thing that happens is you get a second set of eyes on the part nobody's watching."
Stall

"Let me think about it."

"Totally. The reason I would still grab the 15 minutes now is the math is free and it is specific to you, not some generic thing online. Then you have real numbers to think about instead of a maybe. Tuesday or Thursday?"
Money

"I don't have money for this."

"Oh, no, this isn't new money. This is about the money you already have, sitting in a 401k or savings account, doing not much. We're just looking at whether it could be doing more."
Technical questions

"How does that work?" / "What's the rate?"

"Good question, and I am not going to fumble a number at you and get it wrong. That is exactly what the planner is for. They will pull it up on the screen-share and walk you through your actual numbers, not a ballpark."
Reputation

"I heard annuities suck."

"Yeah, some do. The old variable annuities with high fees and surrender charges? Those deserved the bad rap. But that's not what we use. We use Fixed Indexed Annuities, or FIAs. No market loss. Your money participates in the upside with a cap, but when the market drops, your account doesn't go down. Period. No annual fees on most of them. It's a completely different product than what gave annuities a bad name."
Full FIA framework

Variable annuities = market risk + high fees + surrender charges. That's what people remember.

Fixed Indexed Annuities = zero downside + upside participation + no annual fees on most. The game changed.

How they work: Your money is linked to an index like the S&P 500. When the market goes up, you get a portion of the gain (up to a cap). When it drops, your account stays flat. You never lose principal to the market.

The line: "It's like being at the casino, up $50k, and someone lets you lock in your chips. The market can't take them back."

Close it: "That is exactly why I want my planner to walk you through the difference. They can show you the real math in 15 minutes on a screen-share. You will see it, not just take my word for it."

If you are handling more than two objections per call, go back to the framework. You are skipping the tee-up step.

10Call modeOn a call right now? Just the moves.

Call mode

On a call right now? No scrolling. No theory. Just the moves.

★ Step 1 · highest priority

Find the account. Find the amount.

This is your ammo. Every call. No exceptions.

"Now [name], most of the families I work with have something their family would inherit if they passed away tomorrow, like life insurance, 401k, IRA, stocks, big savings. Do you have anything like that?"
"I just want to make sure we don't recommend something that would over-insure you on the mortgage protection side. Do you know what the ballpark values of those accounts are? Rough is fine."
Step 2

Story → recommend → introduce

Found money? Do not explain products. Tell a story.

"That reminds me of someone I helped a couple weeks ago. Same setup, had an old [account type] just parked. I got them in front of the planner on my team who makes that money safe and grows it without the risk. They were really glad they looked. Want me to set you up with the same thing? Fifteen minutes on a screen-share, you do not even leave the couch."
Step 3

Tee up the call & book

Tie it to their concern. Give two times. Then book.

"You said that old [401k / IRA] has just been sitting there bugging you. Let's put 15 minutes on the calendar with my planner this week, quick screen-share, they will lay out exactly what your options look like. You will know more in 15 minutes than most people figure out in a year. Tuesday at 2 or Thursday at 11?"
Tap if you need it Pain questions on demand
"You mentioned a 401k earlier. Why have you not rolled that over yet?"

If 59½ or older"Are you happy with how it's growing against inflation, or is it mostly just sitting there?"

If under 59½"Most people don't realize you can move a previous-employer 401k without touching the one you're in now."

"Quick thing, what do you do for work? How long there? What did you do before that? And what happened to the retirement money from that job?"

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